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My own kits not showing in matches?

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jyb
jyb
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If you didn't make any mistake while uploading the different DNA files, we are sorry that we can't find any matches between you and your mother. This may be because the files are from Ancestry 2017 and 23andMe 2017, and that there are less than 25% of consecutive common markers between them, so we can't identify some segments.
Best wishes,

Jean-Yves BAXTER
GeneaNet

Please read our help pages and tips to improve your genealogy research and to grow your family tree:

- https://en.geneanet.org/help/
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jyb
jyb
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I unfortunately can't answer this question. I suggest that you directly ask 23andMe.
Best wishes,

Jean-Yves BAXTER
GeneaNet

Please read our help pages and tips to improve your genealogy research and to grow your family tree:

- https://en.geneanet.org/help/
- https://en.geneanet.org/genealogyblog/category/geneanet_tips
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