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alanw1
male
Messaggi: 4
Hi
My DNA file is now on the third day of uploading, is this a bug in the system? TIA
ehosey83
ehosey83
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I would suggest canceling the upload and retrying to upload it. Has the zipped folder been open or extracted before trying to upload it? If so, redownload your raw data and upload it.
jyb
jyb
Administrator
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Dear Sir,

I have answered your question.

The upload has failed. Can you please try again and tell me?
Best wishes,

Jean-Yves BAXTER
GeneaNet

Please read our help pages and tips to improve your genealogy research and to grow your family tree:

- https://en.geneanet.org/help/
- https://en.geneanet.org/genealogyblog/category/geneanet_tips
alanw1
male
Messaggi: 4
Hi I re-uploaded and its working fine now, sorry for the late responce.
jyb
jyb
Administrator
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Thank you!
Best wishes,

Jean-Yves BAXTER
GeneaNet

Please read our help pages and tips to improve your genealogy research and to grow your family tree:

- https://en.geneanet.org/help/
- https://en.geneanet.org/genealogyblog/category/geneanet_tips
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